ASI Returns Policy

Returns & Refunds

Parts & Accessories. A 15% Restocking charge will be incurred for return of new and unopened items made within thirty days of purchase. Due to infection control reasons, no returns of opened items are accepted. No refunds after thirty days of purchase. Customer is responsible for return shipping costs and risk of loss for any occurrence of shipping damage during return transit. Contact ASI Customer Support to obtain a Return Authorization Number prior to shipment.


Delivery Systems. A 15% Restocking charge will be incurred for returns made within thirty days. No refunds after thirty days from purchase. Customer is responsible for return shipping costs and risk of loss for any incurrence of shipping damage during return transit. Contact ASI Customer Support to obtain a Return Authorization Number prior to shipment.

All Other Items. For items such as instruments and handpieces, a 15% restocking charge applies for return of new, unused and unopened items made within thirty days of purchase. Due to infection control reasons, no returns of opened items are accepted. No refunds after thirty days of purchase. Customer is responsible for return shipping costs and risk of loss for any incurrence of shipping damage during return transit. Contact ASI customer support to obtain a Return Authorization Number prior to shipment.

Contact Customer Support
Email: service@asisupport.com
Toll Free: 800.566.9953